Privacy

l44 Privacy Policy

l44 takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last updated: 1 January 2025
No data sold to third parties Minimal data collection Your rights protected [email protected]

How l44 Protects Your Data

Six core commitments l44 makes to every player regarding their personal information.

Minimal Data Collection

l44 only collects data that is strictly necessary to operate the platform, process payments, and prevent fraud. We don't collect anything we don't need.

No Third-Party Data Sales

l44 does not sell, rent, or trade your personal data to any third party — ever. Your information stays within the l44 platform and its essential service providers.

Encrypted Storage

All personal data stored by l44 is encrypted at rest and in transit using industry-standard protocols. Your account credentials are hashed and never stored in plain text.

Full Player Control

You can request access to your data, ask for corrections, or request deletion at any time by contacting our support team. We respond to all data requests within 30 days.

App Data Transparency

The l44 app only requests device permissions that are necessary for core functionality. We don't access your contacts, camera, or microphone without a clear reason.

No Spam, No Unwanted Contact

l44 only contacts you for account-related matters, security alerts, and promotions you have opted into. You can unsubscribe from marketing messages at any time.

01 Who We Are

l44 is a mobile-first gaming platform operating at l44.asia, designed specifically for players in Bangladesh. We offer a range of skill-based and chance-based games including Legend of Perseus, Relax Fishing, Star Fishing, Ocean King Jackpot, and Plinko, with fast and reliable payment processing through bKash and Nagad.

For the purposes of this Privacy Policy, l44 is the data controller — meaning we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how l44 handles your data, you can reach us directly at [email protected].

Note: This Privacy Policy applies to all l44 services, including the l44 website at l44.asia, the l44 Android app available at l44.asia/download, and any future l44 products or services.

02 Data We Collect

l44 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Here is a full breakdown of what we collect and why:

Information You Provide

Data Type When Collected Purpose
Phone number Registration Account creation, login, payment processing
Full name Registration / KYC Identity verification, fraud prevention
Date of birth Registration / KYC Age verification (18+ requirement)
National ID / photo KYC verification Regulatory compliance, fraud prevention
bKash / Nagad number Wallet setup Deposit and withdrawal processing
Support messages When contacting support Resolving queries and complaints

Information Collected Automatically

Data Type Purpose
Device type and OS version App compatibility and technical support
IP address Fraud detection, location verification
Session duration and activity logs Responsible gaming monitoring, security
Game history and bet records Account management, dispute resolution
Transaction history Payment processing, regulatory compliance
We do not collect: your contacts, SMS messages, photos, location (GPS), or any data unrelated to your use of the l44 platform.

03 How We Use Your Data

l44 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account management: Creating and maintaining your l44 account, processing logins, and managing your wallet balance.
  • Payment processing: Facilitating deposits and withdrawals through bKash and Nagad. Your payment details are passed securely to the relevant payment provider and are not stored on l44 servers beyond what is required for transaction records.
  • Identity verification: Confirming that you meet the age and eligibility requirements to use l44, and complying with anti-money laundering (AML) obligations.
  • Fraud prevention and security: Detecting and preventing unauthorised access, multi-accounting, bonus abuse, and other fraudulent activity.
  • Responsible gaming: Monitoring play patterns to identify signs of problem gambling and applying appropriate safeguards where necessary.
  • Customer support: Responding to your queries, resolving disputes, and improving our support processes.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve game performance, app stability, and user experience.
  • Marketing (opt-in only): Sending promotional offers and bonus notifications to players who have opted in to receive them. You can opt out at any time.

04 Legal Basis for Processing

l44 processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the l44 service you have signed up for, including account management and payment processing.
  • Legal obligation: l44 is required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
  • Legitimate interests: l44 has a legitimate interest in preventing fraud, maintaining platform security, and improving its services — provided these interests do not override your rights.
  • Consent: For optional data uses such as marketing communications, l44 relies on your explicit consent, which you can withdraw at any time.

05 Data Sharing

l44 does not sell your personal data. We share data only in the following limited circumstances:

Payment Providers

When you make a deposit or withdrawal, your phone number and transaction details are shared with bKash or Nagad as required to process the payment. These providers have their own privacy policies and are responsible for data they receive.

Identity Verification Partners

If you are required to complete KYC verification, your identity documents may be processed by a third-party verification service. This data is used solely for verification purposes and is not retained by l44 beyond the verification process.

Legal Requirements

l44 may disclose your data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of l44 and its players.

Important: l44 will never share your data with advertisers, data brokers, or any third party for commercial purposes.

06 Cookies & Tracking

The l44 website uses a small number of cookies to ensure the platform functions correctly. We do not use advertising cookies or third-party tracking pixels.

Types of Cookies We Use

  • Essential cookies: Required for the website to function. These include session cookies that keep you logged in during your visit. You cannot opt out of these without disabling the site.
  • Analytics cookies: Used to understand how players navigate the l44 website so we can improve the experience. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings such as language preference and display options.

The l44 app does not use browser cookies. App-side data collection is limited to what is described in Section 2 of this policy.

Cookie control: You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of the l44 website.

07 Data Retention

l44 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

Data Type Retention Period
Account information Duration of account + 5 years after closure
Transaction records 7 years (regulatory requirement)
KYC documents 5 years after account closure
Game history and bet logs 2 years from date of activity
Support correspondence 3 years from last interaction
Marketing preferences Until you withdraw consent

When data is no longer required, l44 securely deletes or anonymises it so it can no longer be linked to you as an individual.

08 Data Security

l44 takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

  • All data transmitted between your device and l44 servers is encrypted using TLS (Transport Layer Security).
  • Account passwords are hashed using industry-standard algorithms and are never stored in plain text.
  • Access to personal data within l44 is restricted to staff who need it to perform their job functions.
  • l44 systems are monitored continuously for suspicious activity and potential security breaches.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.

In the event of a data breach that is likely to affect your rights or freedoms, l44 will notify affected players as soon as reasonably practicable and take immediate steps to contain the breach.

Your role in security: Keep your l44 password strong and unique. Never share your login details with anyone. l44 staff will never ask for your password.

09 Your Rights

As an l44 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right to Access

Request a copy of all personal data l44 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where there is no legal reason to retain it.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Right to Restriction

Ask us to limit how we use your data while a dispute is being resolved.

Right to Portability

Receive your data in a structured, machine-readable format.

Note: Some rights may be limited where l44 has a legal obligation to retain data, such as transaction records required for regulatory compliance.

10 Children's Privacy

l44 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on l44, please contact us immediately at [email protected]. We will close the account and delete all associated data without delay.

l44 uses age verification checks during registration and reserves the right to request proof of age at any time. Accounts found to belong to minors will be closed immediately and any funds returned to the original payment method.

11 Changes to This Policy

l44 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how we use your data, l44 will notify registered players via the app notification system or by SMS to their registered phone number. Continued use of l44 after a policy update constitutes acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how l44 protects your information.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how l44 handles your personal data, please get in touch:

  • Email: [email protected]
  • Support hours: 24 hours a day, 7 days a week
  • Response time: Data requests responded to within 30 days

For general account support, visit our FAQ page. For information about your rights as a player, see our Terms and Conditions.

We're transparent. If you ever want to know exactly what data l44 holds about you, just email us. We'll send you a full data report within 30 days — no questions asked.

Your Data is Safe. Start Playing Today.

l44 is built on trust. Register in under two minutes, deposit via bKash or Nagad, and enjoy fair games knowing your privacy is protected.